Careers
We value the commitment made by employees year after year. Their talents, efforts, and skills have positively impacted our success and our mission of providing quality customer service and positive experiences.
Currently accepting resumes for:
We are proud to be an Equal Employment Opportunity employer and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected factor under federal, state or local law.
Social Media Manager (Organic & Paid Advertising)
- Platform expertise across organic and paid. You will plan, create, and schedule organic content while managing paid advertising campaigns across Meta, Instagram, LinkedIn, and other relevant platforms, with a strong understanding of audience targeting, ad formats, and campaign optimisation.
- Data-driven and results-focused. You will monitor campaign performance, analyse key metrics, and provide clear reporting on reach, engagement, and return on ad spend, using insights to continuously improve outcomes for clients.
- Creative with strong written English. You will develop compelling copy and content ideas that align with each client's brand voice, audience, and business objectives, with a keen eye for what performs well in Australian markets.
- Organised, proactive, and client-aware. You manage multiple client accounts simultaneously, meet deadlines consistently, and communicate clearly with internal teams and Australian clients without requiring close supervision.s.
Customer Service Officer (Extended Shift)
- Confident communicator across all channels. You will handle customer enquiries via phone, email, and live chat on behalf of Australian clients, resolving issues promptly and professionally while representing each client's brand with care and consistency.
- Solution-focused and calm under pressure. You manage customer concerns, complaints, and escalations with patience and composure, working through issues methodically to deliver positive outcomes for customers and clients alike.
- Strong written and spoken English. You communicate clearly and naturally with Australian customers, adapting your tone to suit each client's brand voice while maintaining a high standard of professionalism in every interaction.
- Reliable, process-driven, and detail-oriented. You follow established workflows and client procedures accurately, log interactions correctly, and consistently meet response time and quality standards without requiring close supervision.
Book Keeper (MYOB)
- MYOB proficiency required - you will manage day-to-day bookkeeping functions including accounts payable, accounts receivable, bank reconciliations, and financial reporting using MYOB AccountRight or MYOB Essentials
- Attention to detail is everything - you will be responsible for maintaining accurate financial records, processing transactions, and ensuring books are reconciled and up to date at all times
- Strong English communication skills as you will meet regularly with Australian team and internal teams, so clear written and verbal communication is essential
- Reliable, process-driven, and professional. You thrive in a structured environment, meet deadlines consistently, and take pride in delivering accurate work without close supervision
Join Our Virtual Assistant Team
- Broad administrative capability. You will support Australian businesses across a range of tasks including diary and calendar management, email correspondence, data entry, document preparation, travel coordination, and general day-to-day administrative functions.
- Professional, proactive, and self-managed. You anticipate the needs of the businesses you support, take initiative on routine tasks, manage competing priorities with ease, and deliver consistent results without requiring close supervision.
- Strong written and spoken English. You communicate clearly and professionally across email, messaging platforms, and video calls, representing each client's business with confidence and attention to tone and detail.
- Tech-savvy and adaptable. You are comfortable working across a range of business tools and platforms including Microsoft 365, Google Workspace, project management software, and CRM systems, and you pick up new systems quickly and independently.
Video Production & Paid Advertising Content Specialist
- End-to-end video production capability. You will concept, shoot, edit, and deliver polished video content across a range of formats including short-form social media content, product videos, brand storytelling, and paid advertising creatives, using industry-standard tools such as Adobe Premiere Pro, After Effects, or DaVinci Resolve.
- Built for paid advertising performance. You understand what makes video content convert, with hands-on experience producing assets optimised for Meta, Instagram, YouTube, TikTok, and Google display campaigns, including an understanding of aspect ratios, caption requirements, hook structures, and platform-specific best practices.
- Creative with a commercial mindset. You balance strong visual storytelling with clear business objectives, producing content that is on-brand, audience-aware, and designed to drive measurable results for Australian clients across a range of industries.
- Organised, deadline-driven, and client-focused. You manage multiple production briefs simultaneously, communicate clearly on timelines and deliverables, and consistently produce high-quality work independently without the need for close supervision.
Solutions Architect (Microsoft Dynamics Field Services, Microsoft 365, Power Automate & Azure)
- Deep Microsoft ecosystem expertise. You will architect, configure, and implement end-to-end solutions across Microsoft Dynamics 365 Field Services, Microsoft 365, Power Automate, and Azure, translating complex Australian client business requirements into scalable, practical, and well-documented technical solutions that integrate seamlessly across platforms.
- Proven solution design and delivery capability. You lead the full solution lifecycle from discovery and requirements gathering through to design, build, testing, deployment, and handover, with the ability to produce clear technical documentation, solution architecture diagrams, and client-facing recommendations that are both technically sound and commercially relevant.
- Power Platform and automation fluency. You have hands-on experience designing and building Power Automate workflows, Power Apps, and Azure-based integrations that streamline business operations, reduce manual processing, and connect Dynamics 365 with broader Microsoft 365 and third-party environments.
- Confident communicator with strong client presence. You engage directly with Australian business stakeholders to understand operational challenges, present solution options clearly, and provide ongoing technical guidance, with the ability to bridge the gap between technical complexity and practical business outcomes without requiring close supervision.
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Our leadership
We are committed to supporting both our employees and our clients.
We understand that employees are our most valuable asset. To that end, we support work-life balance through a variety of programs, including a favourable HMO program, active HR and team engagement. We are also committed to providing an even and reasonable workload in order to maintain a good work-life balance for employees.
